Protecting Organizations That Help Seniors Age with Dignity

Supporting Adult Day Care Centers and Non-Skilled Home Health Providers with Specialized Human Services Insurance Expertise

Understanding the Senior Care Sector

The need for senior-focused services continues to grow as communities seek compassionate solutions that help older adults remain independent, active, and connected. From adult day care programs that provide social engagement and supervision to home health organizations delivering non-skilled support services, these providers play an essential role in enhancing quality of life for aging populations.

 

At Berkley Human Services, we understand the operational realities, liability concerns, and service-related exposures these organizations face. Since 1989, we have focused exclusively on human services organizations, helping agents and brokers secure specialized insurance solutions backed by experienced underwriting, claims, risk management, and service teams.



 

Senior care facility with young caregiver looking over elderly man and woman at table choosing breakfast options Senior care facility with young caregiver looking over elderly man and woman at table choosing breakfast options

Who we serve

Berkley Human Services considers a variety of senior-focused organizations, including:

  • Adult Day Care Centers
  • Companion Care Providers
  • Homemaker Services
  • Personal Care Assistance Programs
  • Independent Living Support Services
  • Senior Community Support Programs
  • Non-Skilled Home Health Organizations
  • Senior Centers and Wellness Programs

These exposures require more than standard insurance—they demand industry-specific expertise.

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African American caregiver with elderly man walking and talking African American caregiver with elderly man walking and talking

Why this segment matters

Senior care organizations provide critical support that enables older adults to remain active, safe, and connected within their communities. These services help reduce isolation, support caregivers, and promote independence through structured programs, transportation, companionship, supervision, and assistance with daily living activities.

 

As demand for aging-in-place services continues to increase, organizations must balance compassionate care with operational complexity, transportation concerns, workforce challenges, and evolving liability exposures. Having insurance coverage designed specifically for human services organizations can help address these unique risks.
 

Our specialized coverage may include:

  • General Liability
  • Professional Liability
  • Abuse or Molestation Liability
  • Commercial Auto
  • Property
  • Inland Marine
  • Crime
  • Cyber Suite
  • Excess Liability

Note: coverage availability varies by risk and jurisdiction.

Senior care facility showing room with many activities happening Senior care facility showing room with many activities happening

Key exposures & risk considerations

Senior care organizations face a wide range of operational exposures that require thoughtful risk evaluation, including:

 

Participant Safety

  • Falls and mobility-related injuries
  • Medication management concerns
  • Medical emergencies occurring during services
  • Cognitive impairment and supervision challenges

Transportation Exposures

  • Transportation of participants to and from programs
  • Driver screening and training
  • Vehicle safety and fleet management practices

Professional & Caregiver Liability

  • Allegations involving inadequate supervision
  • Personal care assistance concerns
  • Service delivery and staff training issues
  • Documentation and communication challenges

Workplace & Operational Risks

  • Employee injuries during lifting or participant assistance
  • Volunteer management
  • Property and facility-related exposures
  • Cyber and privacy concerns involving sensitive client information
Senior ladies at table chatting as caregiver looks on to assist Senior ladies at table chatting as caregiver looks on to assist

See the Difference Specialized Expertise Makes

Discover how Berkley Human Services helps protect adult day care centers and non-skilled home health organizations with insurance solutions designed specifically for the human services marketplace.
 

We seek valued partnerships to grow with!

You can reach us through our trusted network of select retail agents who specialize in social service organizations.

Become Appointed

Agents seeking an appointment or to find an agent near you, please contact us at [email protected].

Submit an Application

Currently appointed agents may submit applications to [email protected].

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