Counseling & Family Services

Specialized coverage for organizations strengthening families and communities

Deep human services expertise

Family counseling centers, domestic violence agencies, youth development programs, support groups, and other family-focused organizations provide essential services that help individuals and families navigate challenges, build resilience, and create positive outcomes. These organizations play a vital role in fostering safety, stability, and long-term well-being throughout their communities.


Berkley Human Services understands the operational complexities and evolving exposures these organizations face. Our team brings deep human services expertise, responsive underwriting, specialized claims support, and risk management resources designed specifically for organizations dedicated to serving others. 

 

We help you place coverage with confidence for organizations that strengthen families and communities.
 

Support agency counselor talking to African American mother with baby. Support agency counselor talking to African American mother with baby.

Who we serve

We specialize in the following organizations:

  • Family Counseling Programs
  • Child & Family Services
  • Domestic Violence Agencies
  • Domestic Violence Shelters
  • Youth Development Organizations
  • Support Groups
  • Community Action Programs (CAP)
  • Crisis Intervention Programs
  • Life Skills Training Programs
  • After-School Programs
  • Boys & Girls Clubs
  • Citizenship and Youth Development Programs

These exposures require more than standard insurance—they demand industry-specific expertise.

Download Guide
Adult support group in circle during support group session Adult support group in circle during support group session

Understanding the risks

Providing counseling, advocacy, education, and support services requires navigating a broad range of operational responsibilities and exposures. Organizations in this sector often manage sensitive client interactions, multiple service locations, transportation exposures, volunteer programs, abuse prevention protocols, and evolving regulatory requirements.


As these organizations expand programs and community outreach efforts, maintaining strong risk management practices becomes increasingly important. Insurance solutions should reflect the unique nature of the services provided and the individuals served.

 

Our specialized coverage may include:

  • General Liability
  • Professional Liability
  • Abuse or Molestation Liability
  • Commercial Auto
  • Property
  • Inland Marine
  • Crime
  • Cyber Suite
  • Excess Liability

Note: coverage availability varies by risk and jurisdiction.

Boys and Girls Club teenagers outside participating in team activities Boys and Girls Club teenagers outside participating in team activities

Why Berkley Human Services

Dedicated Human Services Expertise

Since 1989, Berkley Human Services has focused exclusively on serving human services organizations. Our underwriters understand the environments in which counseling and family service providers operate and bring an average of more than 10 years of industry experience. 

 

Specialized Claims Support

Our experienced claims professionals are dedicated to helping organizations navigate complex situations with responsive service and industry-specific expertise. Our team manages claims unique to the human services sector and provides thoughtful, collaborative resolution support.

 

Comprehensive Risk Control Resources

Policyholders gain access to valuable risk management tools, including:

  • More than 600 safety training courses in English and Spanish
  • Employee background screening resources
  • Workplace violence and active shooter training
  • Driver safety and fleet management resources
  • Risk management consultation and support
Hispanic family with counselor participating in support group assistance Hispanic family with counselor participating in support group assistance

The Berkley Advantage

Organizations that support families and communities deserve an insurance partner that understands their mission.


Berkley Human Services combines specialized underwriting expertise, dedicated claims service, robust risk control resources, and the financial strength of W. R. Berkley Corporation to help organizations focus on serving others with confidence.
 

We seek valued partnerships to grow with!

You can reach us through our trusted network of select retail agents who specialize in social service organizations.

Become Appointed

Agents seeking an appointment or to find an agent near you, please contact us at [email protected].

Submit an Application

Currently appointed agents may submit applications to [email protected].

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